Digital-Ready, Submit Cases
At AceSmile, we pride ourselves on our commitment to digital dentistry. By incorporating advanced CAD/CAM technologies and digital workflows, we ensure faster turnaround times, precise restorations, and enhanced patient comfort. Whether you're sending a digital scan or traditional impression, our streamlined process ensures your case is handled with the utmost care and efficiency, offering several key benefits:
Faster Turnaround: Digital impressions and CAD/CAM systems allow us to complete restorations quickly, including expedited options for urgent cases.
Enhanced Precision: With digital impressions and advanced software, we ensure precise, well-fitting restorations that minimize adjustments.
Patient Comfort: Digital impressions are more comfortable than traditional methods, reducing chair time and discomfort for your patients.
Seamless Integration: We support all leading intraoral scanners (e.g., 3Shape®, Trios®), making it easy to integrate digital workflows into your practice.
Consistent Quality: Our digital process includes 3D printing and milling technology to guarantee accuracy and durability with every restoration.
100% Australian Made using the best global technology, our digital solutions ensure precise, reliable results every time.
How It Works:
1. Submit Your Case
Simply send us your digital scan or physical impression via our easy-to-use system. We support all leading intraoral scanners, making the process seamless no matter what technology you use.
2. Confirmation & Tracking
Once your case is received, you’ll get a confirmation email with the details. When your restoration is ready, we’ll send you a dispatch email, complete with tracking information, so you can stay updated.
3. Quick Turnaround Times
We understand the importance of speed without compromising quality. Our optimized digital workflow guarantees fast delivery of precise restorations, including express options for urgent cases.
Turnaround Time
At AceSmile, we offer a variety of dental restorations crafted with precision and speed. Below are our materials and their respective turnaround times:
Lisi Crowns
2 in-lab day
Zirconia Crowns
3 in-lab day
Digital Design
3 in-lab day
Implant (Single)
10 in-lab day
Hard/Soft Splint
2in-lab day
Retainer
2 in-lab day
Mouthguard
2 in-lab day
5 in-lab day
Crown Bridge
Frequently Asked Questions
Q: How can I send my cases to AceSmile?
A: You can send digital scans or traditional impressions through our easy-to-use submission portal. Please contact us for specific file format requirements if sending digital scans.
Q: Are your products made in Australia?
A: Yes, all of our restorations are 100% Australian-made in our Brisbane laboratory.
Q: How fast can you turn around a crown?
A: For standard cases, turnaround is generally 3–10 business days depending on the material.
Q: What if my case is urgent and requires a quicker turnaround?
A: We offer expedited services, including 36-hour crowns for urgent cases. Simply let us know the urgency when submitting your case, and we'll prioritize it to ensure you meet your deadlines without compromising quality.
Q: Do you offer metal-free restorations?
A: Yes, we provide a variety of metal-free materials, including zirconia, e.max, and other high-quality ceramics for aesthetic restorations.
Q: Can I get an update on my case’s progress?
A: Yes! You’ll receive a confirmation email once we receive your case and another notification when it’s ready to ship. Tracking details will be provided for added convenience.
Q: How do I order physical lab sheets?
A: Lab sheets can be downloaded from our website, or if you prefer physical copies, please contact us directly, and we’ll send them to you.
Q: Can you help with shade matching?
A: Yes, we offer custom shade matching. We recommend using the VITA Classical and VITA 3D MASTER® shade guides. Photos of the patient’s teeth can also help ensure a more accurate match.
Q: Do you provide warranties on your products?
A: Yes, we stand by the quality of our restorations. We offer warranties on certain products, such as crowns and bridges, to give you peace of mind. Contact us for more details on our warranty policies.
Q: How are shipping and delivery handled?
A: We work with reliable couriers to ensure your cases are delivered safely and on time. Shipping costs are affordable, and we offer free pick-up services for local clients.